The role:

Matrix Academy Trust is seeking to appoint a highly motivated and skilled IT Technician to provide technical support to the Trust.You will be working for Matrix Academy Trust, based at Dame Elizabeth School in Birmingham.

You will provide IT Technical support to all users of information technology within the Trust with the aim of assisting staff and students to work more efficiently by ensuring all technical equipment and software is operating correctly. The post holder will be responsible for logging calls, resolving desktop support queries and implements planned installation and upgrade of information systems as directed.

About you:

The successful candidate will play an important role in ensuring that the school’s IT runs smoothly through excellent organisation and customer service. Your skills will include:

• Holding a relevant IT qualification or having undertaken a similar role;
• Excellent verbal and written communication skills;
• A friendly, professional and respectful approach which demonstrates support and a commitment to providing a quality service.

Please see the job description for the exact duties, skills and experience required.

About us:

It is an exciting time to join an expanding and thriving Trust. We always say ‘if it’s not good enough for our own families it’s not good enough for our pupils’ and we really mean what we say. Every child deserves an exceptional education.

We are committed to fostering a culture that values the health and well-being of all employees at Matrix Academy Trust. We are proud to offer a comprehensive well-being package to all employees, including access to 24/7 online GP, physiotherapy services and counselling services. We also offer all employees annual health checks which includes the flu jab, BMI checks and a general discussion with a qualified Nurse.

To apply, please complete our application form and send to mpalmer@matrixacademytrust.co.uk

Application Deadline: 24th January 2025 

Please note that suitable candidates will be called for interview and we reserve the right to remove any advertised role early

Matrix Academy Trust is committed to safeguarding and promoting the welfare of children. All appointments are subject to an enhanced DBS clearance and preemployment checks in accordance with Keeping Children Safe in Education